CARE INSTRUCTIONS -

Caring for your Lvly earrings is very easy and important.

• Please make sure they're stored in a dry place, preferably on display or in a jewerelly box. Sharp objects can scratch its surface.
• Do not wear polymer clay earrings while applying perfume, make-up, deodorant or hairspray.
• Take care not to drop polymer clay earrings, as they may break like any other clay or glass object.
• To clean polymer clay earrings, wipe with soft fabric or wet wipe.
• Do not wear in water. Exposure to water can impact the life of the product.
• ALL earrings posts are made from Hypoallergenic Surgical Steel, perfect for sensitive ears.
 
POSTAGE AND SHIPPING -

Orders will automatically be shipped with Australia Post.

Once your purchase is lovingly packaged and posted, a unique Australia Post tracking number will be attached to your order and sent directly to the email address you entered at time of ordering.

Please allow a minimum of 3-5 business days for your order to be packaged and dispatched.

Postage timelines with Australia Post vary between locations in Australia. Use the tracking number on the website below to track your orders progress!

https://auspost.com.au/mypost/track/

Express shipping rates can be purchased at checkout but please be aware this only makes the postage express and does not fast track your order to the top.

All purchases over $75 receive a Free Shipping.

Lvly Earrings takes no responsibility for lost or damaged items sent through Australia Post.

LOCAL DELIVERY -

Local delivery is available on the Central Coast, NSW- use the Central Coast Free Delivery when checking out.

RETURNS AND REFUNDS -

Due to hygiene reasons there are strictly no returns. If you have any concerns with your earrings please email lvlyearrings@gmail.com.

We do not accept refunds or exchanges for change of mind purchases or for incorrect choices due to failure to read detailed product descriptions. Please make sure you read the provided product information on all listings. We WILL NOT be held responsible for incorrect choices.

If a fault occurs, please contact me and I will do my best to sort out the problem. I may ask you to take photos of the fault or ask for more information regarding the issue.
 
Refunds/replacements are at the discretion of Lvly Earrings. Return postage is the responsibility of the customer. 

IMPORTANT SAFETY WARNING -

Please do NOT allow any children to play with, wear or chew on your jewellery. They are not for teething purposes and will break when chewed on - which is a potential choking hazard. NEVER leave a child unsupervised around your jewellery, and they could be a SERIOUS choking hazard.
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